Privacy policy

Chroniric.com (the « Site ») and the video games ( the « Games » ) owned by We are Chroniric SAS (hereinafter « We », « Us »,« Our ») processes Personal Data (as defined below) in the course of its business, including the Personal Data of people using and browsing the http://www.chroniric.com website.

The purpose of this “Privacy Policy is to inform all individuals to whom the Personal Data collected by Us relates (« You » or « Your ») on how We collect and use such Personal Data and how You can control its use.

I. Scope of this privacy policy

This Privacy Policy sets forth the principles and guidelines governing the processing of Your Personal Data (as defined below) including the Personal Data collected on or through the Site and/or the Games.

Personal data ("Personal Data") means any information that may result in the identification of an individual.
Non-Personal Data means any information that does not result in the identification of an individual.

For visitors and users of the Site and/or the Games, the Site’s Terms of Services, available on the home page http://www.chroniric.com, are incorporated into this Privacy Policy. Your use of the Site and/or the Games and any Personal Data You provide on the Site are subject to the terms of this Privacy Policy and those Terms of Services.

II. Data collected

Personal Data may include :
- title
- first and last name
- email address
- and any other Data as may be relevant for the purposes listed below

In all cases, however, the Personal Data gathered is limited to data necessary to the purposes described under section IV herein.

For visitors and users of the Site and/or the Games

In order to use certain functions and features of the Site and/or the Games, We require that You provide certain Personal Data when visiting or using the Site. You are free to decide whether or not to provide all or part of Your Personal Data. However, if You choose not to provide all or part of Your Personal Data, the purposes as described in section IV might not be achieved or not properly achieved, some areas and functions of the Site and/or the Games may not function properly.

III. Protection of personal data concerning children

The Site and/or the Games do not knowingly collect or store Personal Data from children under the age of 13.

However, the Site and/or the Games may be appropriate for use by children.

If parents become aware that their child has provided the Site and/or the Games with Personal Data without their consent, they can ask Us to modify such Personal Data or to remove such Personal Data by sending Us a request via the “contact us” form available on the home page www.chroniric.com. If We become aware that We have collected Personal Data from a child under 13, We will take steps to seek the parent’s consent for that processing or to remove such Personal Data.

IV. Methods and purposes of collection of personal data

Note that You provide Your Personal Data on a voluntary basis.

We collect Personal Data online and offline (e.g. via a business card voluntarily given to Us) and this Privacy Policy is applicable regardless of the means of collection.

Personal Data is generally collected to carry out Our business such as improving Our marketing and advertising efforts and better tailoring Our products and services to customer needs.

Your Personal Data collected by Us on or through the Site and/or the Games may be used by Us for the following purposes :
- To enable You to request information
- To ascertain Your requirements and interests and provide You with the most suitable products and/or services
- To allow You to obtain specialized documentation and technical assistance
- To enable You to subscribe to a commercial or a support service
- To enable You to make online purchases of some of Our products
- To access all the features and options offered by the Site
- And any other purposes associated with the above purposes

By providing Your e-mail address, You hereby expressly authorize Us and Our affiliates to use it together with other relevant Personal Data to send You commercial or marketing communications.

We might also use Your email address for administrative or other non-marketing purposes.

V. Cookies

Cookies are text files stored and used to record non-personal and personal information concerning Your browsing of the Site.

Chroniric.com may use cookies or other technologies which may collect or store Personal Data to improve services for You through, for example :
- enabling a service to recognize Your device so You don't have to give the same information several times
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analyzing data to help Us understand how people interact with the Site so We can improve the Site

We may also use third party vendors to measure and analyze the effectiveness of the Site. In such a case, web beacons and cookies provided by such third party vendors may be used and stored.

Chroniric.com may use two types of cookies: permanent cookies and temporary cookies. Temporary cookies disappear as soon as You log off from the Site. Permanent cookies remain after logging off from the Site in order to be used on subsequent visits to the Site.

You will be notified the first time You receive a cookie, and then You decide whether to accept it or refuse it. By continuing to use the Site in consideration of the above, You expressly authorize Chroniric.com to use such cookies.

You can also configure Your browser software to refuse all cookies; if You do so, however, some areas and features of the Site may not function properly and/or You may not be able to access some parts or services of the Site.

VI. Personal data processing and storage term

Processing of Personal Data includes using, storing, recording, transferring, adapting, summarizing, amending, reporting, sharing and destroying Personal Data as necessary under the circumstances or as otherwise required by law.
All collected Personal Data will be stored for a limited duration which is relevant to the purpose of such collection and for as long as required by applicable law.

VII. Links to websites not controlled by Chroniric.com

This Site and/or the Games might offer links to third party Websites which may be of interest to You. Unless Chroniric.com receives Your express authorization, Chroniric.com does not share any Personal Data with these third parties. However, Chroniric.com may provide them with Non-Personal Data.
Chroniric.com does not exercise any control over the content of third party Websites or the practices of these third parties in connection with the protection of Personal Data that they might collect and are thus not under the control of Chroniric.com. Consequently, We decline all liability for the content of third party websites or the practices of these third parties concerning the protection of Personal Data.
It is therefore Your responsibility to inform yourself as to these third parties' privacy policies.

VIII. Transfer of personal data

If You are accessing the Site from a location outside of the European Union, please note that through Your continued use of the Site, which is governed by French law, the corresponding Terms of Services and this Privacy Policy, You are transferring Your Personal Data to the European Union and You consent to that transfer.

Where We have knowledge that a third party to which We have provided Personal Data for the purposes listed in section IV above, is using or disclosing Personal Data contrary to this Privacy Policy or to applicable laws, We will take reasonable steps to prevent or stop such use or disclosure.

You will have the opportunity to decide whether You authorize Us to use Your Personal Data for a purpose differing from the purpose for which it was originally collected.

We will also disclose Personal Data to third parties if We determine that such disclosure is necessary for technical reasons (such as hosting services by a third party) or to protect Our legal interests (such as in the event of sale of assets to a third company, or change of control or total or partial liquidation of Chroniric.Com).

We may also share Your personal data with business partners when Chroniric.com and said business partner sponsor an event together or participate in a marketing promotion together and in which You engage.

We may also disclose Your Personal Data if required by law or if We believe in good faith that such disclosure is reasonably necessary to comply with legal process (for example, a warrant, a subpoena, or other court order) or protect the rights, property, or personal safety of Us, Our customers, or the public.

These transfers may be transmitted over the Internet, via mail, via facsimile, or by any other method that We determine is appropriate and in accordance with applicable law.

IX. Right of access to and rectification of the data

We will take reasonable steps to ensure that the Personal Data collected is used for the purposes stated in this Privacy Policy and that such Personal Data is correct and up to date.

You have a right to access Your Personal Data. In addition, You have a right to request the rectification, completion, update and erasure of Your Personal Data. You also have a right to obtain a copy of the Personal Data stored by Chroniric.com.

You may exercise Your rights of access to and rectification of the data by sending Us an email to the following address: contact(at)chroniric.com.

Depending on the scope of the request, We reserve the right to charge a reasonable fee to cover any out-of-pocket costs incurred in connection with such access, modification and deletion of Personal Data. We may deny access to Personal Data in limited circumstances, defined by applicable laws and regulations.

X. Data security and recipients

We undertake to ensure the protection and security of Personal Data that You choose to communicate, in order to ensure the confidentiality of Your Personal Data and prevent Your Personal Data from being distorted, damaged, destroyed or disclosed to unauthorized parties.

We maintain reasonable physical, electronic, and procedural safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, modification and destruction. As part of those safeguards, We employ sophisticated technology designed to protect Personal Data during its transmission and prevent transmission errors or unauthorized acts of third parties. However, while We strive to protect Your Personal Data, in light of the inevitable risks of data transmission over the internet, We cannot guarantee full protection against any error occurring during the course of Personal Data transmission that is beyond Our reasonable control.

Since Personal Data may be confidential, access is limited to Our employees, contractors and resellers who have a need to know such data in carrying out their tasks. All the people who have access to Your Personal Data are bound by a duty of confidentiality and subject to disciplinary actions and/or other sanctions if they fail to meet these obligations.

XI. Dispute resolution

Although We have put in place reasonable safeguards to protect Personal Data, We recognize that there is no method of transmitting or storing Personal Data that is completely secure.

However, We are committed to ensure the privacy of Personal Data: if You have a reason to believe that the security of Your Personal Data has been compromised or misused, You should contact Us via the following address: contact(at)chroniric.com.

We will investigate and attempt to resolve complaints regarding use and disclosure of Personal Data in accordance with the principles contained in this Privacy Policy.

Unauthorized access to Personal Data or the improper use of Personal Data may constitute offenses under local law.

XII. Contact

For any additional question concerning this Privacy Policy, or any request for rectification, completion, update, or deletion of Your Personal Data You may send a letter to We are Chroniric SAS, 99a boulevard Descat – 59200 Tourcoing (France) or send an email to the following address: contact(at)chroniric.com.

XIII. Date of entry into force of the privacy policy and changes to it

This Privacy Policy may be updated at any time without further notice, according to Our requirements and circumstances, or when required by applicable laws and regulations.

versioning: March 2018.